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RECENT ANNOUNCEMENTS

Recent Feedback

Bert

Dearest Sir or Madam,

I’m Bert from Belgium and I would like to ask something. A very dear friend of me is a huge fan of Doctor Who, a real Whovian. On the 2nd of april it is her birthday. But at this moment she is having a very hard time. Her father isn’t well, it’s likely he has only a few weeks left. And in the week of her birthday she has a lot of exams going, so for the moment the only thing she is doing, is studying. So what I would like to ask of you, is an autograph from the actor of the Doctor or some other small token that I can surprise her with on her birthday. It would really cheer her up and hopefully make her forget all her problems – at least for a while. Thank you so much for your time and consideration.

BBC

Dear Bert,

Thank you for your message to BBC Entertainment Europe.

May we take this opportunity to wish your friend a very happy birthday for 2nd April. Unfortunately we can not provide autographs to viewers, but you may prefer to visit the official Doctor Who website - www.doctorwho.tv - for the latest news and more information about the programme.

Best wishes,

BBC Entertainment

Irene

Dear BBC, Why is the Saturday schedule no longer regular. I like to record Casualty and East Enders and each week I have to change the recording times. This is rather aggrievating especialy as I will be away for several weeks and will have to Programme each Saturday seperately. The schedules used to be regular so why the change now?

BBC

Dear Irene,

Thank you for your message to BBC Entertainment Europe.

Due to varying programme durations throughout the day, it's not always possible to schedule our Saturday repeat of Casualty or the EastEnders omnibus at the same time each week. However, we aim to be as consistent as possible and in April, these programmes are scheduled at the following times:

Casualty:

Saturday 5th April - 14:10 CEST

Saturday 12th April - 14:05 CEST

Saturday 19th April - 154:05 CEST

Saturday 26th April - 12:00 CEST

EastEnders:

Saturday 5th April - 15:00 CEST

Saturday 12th April - 15:00 CEST

Saturday 19th April - 14:55 CEST

Saturday 26th April - 12:50 CEST

We hope that this helps you to plan your viewing, and we will certainly share your feedback about this with our programming team.

Best wishes,

BBC Entertainment

Michael

I'm wondering if you're ever going to release a DVD of the second series of Shoestring. I've seen on internet that many other people would jump at the chance of buying it.

BBC

Please see our FAQs.

Trisha

Hello,

Mu mother lives in Portugal and would like to watch BBC, she is profoundly deaf and would like to also have subtitles, could you advise

Trisha

BBC

Dear Trisha,

Thank you for your message to BBC Entertainment Europe.

For details of the subtitles we offer on BBC Entertainment, you may like to check our FAQs. We do not have English subtitles on the channel, but we will certainly share your interest in receiving these.

For further details about subscribing to BBC Entertainment in Portugal, you may perhaps find our Get The Channel page useful. In the region, BBC Entertainment is also offered by Portugal Telecom, Optimus, and ZON TV Cabo and we would suggest that you contact them directly if your mother is interested in subscribing via their services.

Thank you for your interest in BBC Entertainment.

Best wishes,

BBC Entertainment

tracey

when exactly is the series 25, 26, 27, 28 and 29 of last of the summer wine going to be released - why is it taking so long for the BBC to release these series?

BBC

Dear Tracey,

Thank you for your message to BBC Entertainment Europe.

You can currently watch series 27 of Last Of The Summer Wine on BBC Entertainment, which is brand new to the channel. For information about purchasing BBC DVDs, please check our FAQs.

Best wishes,

BBC Entertainment

Els

Why is DCI Banks not subtitled en the weakest link is???? I would rather have it the other way round !

BBC

Dear Els,

Thank you for your message to BBC Entertainment Europe.

We think that you may be referring to Dutch subtitles on this programme. Due to contractual issues, some titles are not available to us with Dutch subtitles, and unfortunately this includes DCI Banks. We will however share your interest in receiving these with the relevant team, and we thank you for taking the time to share your comments with us.

Best wishes,

BBC Entertainment

Eytan

hi season onf of Stella was just over on your Israeli chanel. Will we get the other seasons? thank you very much Eytan

lesley

Are BBC Lifestyle and Knowledge available in Greece?

BBC

Dear Lesley,

Thank you for your message to BBC Entertainment Europe.

We appreciate your interest in watching BBC Knowledge and BBC Lifestyle, however these channels are not currently available in Greece. We are always working towards launching our channels in new territories and announcements will be made if these negotiations are successful. BBC Entertainment is however available in Greece and if you don’t currently receive this channel it is available on a Direct–To–Home basis from the Eurobird 9 satellite with a Viaccess 4.0 encryption. If you have the correct decoder (with a card slot able to receive a 4.0 Viaccess smart card, and Viaccess software), it should be possible for you to receive BBC Entertainment. If this is the case, and you can receive the signal without interrupting your current service, then we can arrange a subscription for you.

Thank you again for contacting us regarding BBC Knowledge and BBC Lifestyle and you may like to share your interest in these channels this with your cable or satellite operator so that they are aware of the demand for our channels.

Best wishes,

BBC Worldwide Channels

Yael

I have been following "Stella" and I took note that it was not televized last night. Please let me know if this was a mistake or if the programme has ended. Thank You

BBC

Denise

Alex

Dear Steven Moffat, please cast Benedict Cumberbatch as the new Master in Doctor Who: Series 8

BBC

Dear Alex,

Thank you for your message to BBC Entertainment Europe.

Whilst we don't directly produce Doctor Who, we are pleased to hear of your interest in the show, and we hope that you will enjoy the continuation of series 7 which premieres on BBC Entertainment next month.

Best wishes,

BBC Entertainment