Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if the answer to your question is on our site you will not receive an individual response from us.

RECENT ANNOUNCEMENTS

Recent Feedback

Mel

I am interested in having a wider connection to BBC TV from Israel. I have BBC News and BBC Entertainment. What can I do to get more BBC TV? Thanks

BBC

Dear Mel,

Thank you for your message to BBC Entertainment Europe.

In Israel, currently only BBC Entertainment and BBC World News are available. However, if you would like to receive more BBC Worldwide Channels, such as BBC HD, BBC Knowledge or BBC Lifestyle, which are available in other regions, we would suggest that you contact your operator to share your interest in receiving them.

Best wishes,

BBC Worldwide Channels

yuval

i want to know if and when doctor who 8

BBC

Dear Yuval,

Thank you for your message to BBC Entertainment Europe.

We don't have any plans to show series 8 of Doctor Who on BBC Entertainment, but we do have brand new episodes of series 7 premiering next month, and you can see these from Saturday 19th April.

Best wishes,

BBC Entertainment

brenda

Why have you changed the time of the program Stella?

BBC

Dear Brenda,

Thank you for your message to BBC Entertainment Europe.

The final episode of Stella was shown on Wednesday 12th March at the usual time of 21:00 CET. There will be other opportunities to see this episode throughout the week at its regular times until Wednesday 19th March, and for more details you may like to click here.

Best wishes,

BBC Entertainment

BBC

Dear Viewers,

BBC Entertainment in Slovenia

Unfortunately our contract with Telekom Slovenia has expired and BBC Entertainment will no longer be available via their service after 31st March 2014. However, the channel is still offered by AMIS, Kabelska TV Nova Gorica, and Telemach in the region. You may also be interested in the DTH subscription service which we offer for BBC Entertainment – details via our Get The Channel section.

BBC Knowledge (www.bbcknowledge.com) remains available via Telekom Slovenia.

Best wishes,

BBC Entertainment

Rene

are you being served??

Pierre

I live in Switzerland therefore I will probably not get an unlimited programming choice from you. I am interested, however, I can't find what I would be getting in terms of programming (shows, movies, series, etc...) from you with BBC iPlayer as a Swiss resident.

BBC

Dear Pierre,

Thank you for your message to BBC Entertainment Europe.

The schedule for BBC Entertainment is available via our TV Schedule section. For information about the global BBC iPlayer, please visit http://iplayer.bbcworldwide.com.

Best wishes,

BBC Entertainment

Kate

Deae BBC!

I should like to see Lark Rise to Candleford all 4 seasons. Will you be so kind to show them again ?

with regards Kate

BBC

Dear Kate,

Thank you for your message to BBC Entertainment Europe.

We will be showing series 1 of Lark Rise To Candleford from Monday 21st April. This will be followed in May and June by series 2, 3 and 4. We hope you enjoy the opportunity to see this programme on BBC Entertainment again.

Best wishes,

BBC Entertainment

Andrew

Why are you only sending Eastenders every two weeks,instead of every week,as you have done in the past? I am a huge fan of the programme and dont understand whats happened after the conversion to an omnibus. I am otherwise extremely glad for the I-player!

BBC

Dear Andrew,

Thank you for your message to BBC Entertainment Europe.

We show an omnibus edition of EastEnders on BBC Entertainment every Saturday. If your enquiry is related to the global BBC iPlayer, we unfortunately can not help you with this, but you may instead prefer to visit the global BBC iPlayer website - http://iplayer.bbcworldwide.com.

Best wishes,

BBC Entertainment

Paula

How do I get BBC entertainment in Germany?

BBC

Dear Paula,

Thank you for your message to BBC Entertainment Europe.

BBC Entertainment is available in Germany via CC Content Company and Kabel Deutschland, or via a DTH subscription. For more details about the DTH subscription we offer, you may like to visit our Get The Channel page.

Best wishes,

BBC Worldwide Channels

Sharon

Hello. My name is Sharon and I am from Israel. I love watching Alan car show and live in apolo. The Hebrew translation is not good because they missing a lot of the dialogue and the jokes . I wrote to them about this problem and didn't get answer , and the problem not solved . Please try to fix it if you can. Thank you for the patience .

BBC

Dear Sharon,

Thank you for your message to BBC Entertainment Europe.

We are pleased to hear that you enjoy Alan Carr: Chatty Man and Live At The Apollo on BBC Entertainment in Israel, and we appreciate your feedback about our Hebrew subtitles. In order to investigate these instances, we would need further details, as highlighted in our FAQs. Please see 11. What subtitles are available on BBC Entertainment Europe?

Best wishes,

BBC Entertainment