Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. All the feedback we receive about BBC Worldwide Channels is read and logged. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if your question or feedback is addressed by an answer already on the site or in our FAQs you will not receive an individual response from us and your comments may not be posted.

Recent Feedback

steve

Tonight's Spooks is the same as last week's! The two episodes of Stella, repeating the last one from the previous week is a total waste of broadcast time. You could put something else on instead. I say "could". I mean SHOULD. Given that we are all on cable packages, you understand we all pay to get BBC Entertainment. I don't often buy the same item once I have already payed for it. Please stop this ridiculous practice & have some respect for your paying customers & deliver the world class service you are famed for.

BBC

Dear Steve,

Thank you for your message to BBC Entertainment Europe.

We note your comments about our scheduling of programmes such as Stella, and we thank you for taking the time to share your feedback with us. We repeat programmes so that our viewers can see our series at a time which suits them and, as we are currently premiering Stella series 2 on Wednesday evenings, there may be some viewers who find it more convenient to watch at the weekend, or enjoy the opportunity to catch up on last week's episode prior to the premiere. We can appreciate this may not suit all of our viewers, and your comments will be shared with our scheduling team.

In addition, we have checked the schedule for Spooks series 8 on the date you mention, and we can confirm that two different episodes were shown on Wednesday 22nd April (episode 23:00) and Wednesday 29th April (22:55). However, we did show episode 2 previously on Thursday 23rd April, which may be where you saw the episode first. The first opportunity to see episodes of Spooks series 8 is Thursdays at 21:00 CEST.

Thank you for taking the time to write to us.

Best wishes,

BBC Entertainment

Bart

Hello i watched the 3 episodes of the town last sunday. When are the nedt ones?

BBC

Dear Bart,

Thank you for your message to BBC Entertainment Europe.

There are only three episodes of The Town and these were shown, as you mention, on Sunday 26th April. If you enjoy drama, you might like the new series of Silent Witness which starts on Sundays from 17th May.

Best wishes,

BBC Entertainment

margy

I always watched this serie from the netherlands on saturday on bbc entertainment ,the marathon version, but I can't find it anymore. Now I can't follow this program anymore in the Netherlands

BBC

Dear Margy,

Thank you for your message to BBC Entertainment Europe.

If you could please specify the programme to which you refer, we can look into your enquiry for you. Alternatively, you can use the Programme Search function to find the best time to watch series on BBC Entertainment.

Best wishes,

BBC Entertainment

SMADAR

Hello, Is there no follow-up after the BBC broadcast programs, for example in Israel? The final chapter of the series love and prejudice of Jane Austen broadcast without translation even four Time of broadcast.Replays how is such a thing happen? Could we ask for broadcast the episode with translation coming week? Thank Smadar

BBC

Dear Smadar,

Thank you for your message to BBC Entertainment Europe.

Pride & Prejudice has been available on BBC Entertainment with subtitles, but if you have not received these, you may wish to contact your operator, or let us know which subtitles were missing from the broadcast so that we can look into this for you.

Best wishes,

BBC Entertainment

Ruth

Hi, I am a history teacher from Israel. I was wondering whether i could purchase a copy of the film: "Hans Litten: The man who annoyed Adolf Hitler" with Hebrew translation or who should i contact for more information. I've seen it on BBC Entertainment and want to show it to my pupils. Thanks in advance, Ruth

BBC

Dear Ruth,

Thank you for your message to BBC Entertainment Europe.

For information about obtaining DVDs of BBC programmes, please check our FAQs. Please check with retailers regarding the subtitle services available.

Best wishes,

BBC Entertainment

Irene

Is it possible that you could up-date the schedules a bit sooner than the last day of the previous month as it is very difficult to programme a video recorder for the end of the next month. Aggrevating if one has favourite programmes to schedule.

BBC

Dear Irene,

Thank you for your message to BBC Entertainment Europe.

We aim to have schedules for BBC Entertainment available on our website a month in advance, but this is not always possible, and we note your comments about the inconvenience this may cause to viewers who wish to record programmes. If you have a specific query about a programme in future, please feel free to contact us and we can check this information for you. Alternatively, if you notice that our schedule is not up-to-date, do please let us know so that we can expedite this for you.

Best wishes,

BBC Entertainment

alma

I enjoy watching your channel, especially the excellent dramas. Lately I was watching the drama "Mistresses", My question is this : on April 21 I saw season 3 chapter 2, but this week you are giving chapter 4 !!! So I wasn't able to watch chapter 3 !!!
I would like to be able to watch chapter 3 as well (it is very critical to the plot)...It happened before on season 2 too ! I can't find any reliable web site to watch the missing chapter. So maybe you can tell me how could I see this chapter , and why did you skip it?

BBC

Dear Alma,

Thank you for your message to BBC Entertainment Europe.

We have been showing Mistresses series 3 in a variety of off-peak slots as this series has been broadcast on BBC Entertainment previously. The first opportunity to see most episodes has been Tuesday evenings. The recent schedule for the programme is detailed below, and we note that you missed both opportunities to see episode 3. We have no plans to show this episode in this current run again, but we may show the series in full again later in the year. In the meantime, please be assured that your comments about the scheduling of this series will be shared with the relevant department.

Episode 1 Tuesday 7th April at 21:55 / Monday 13th April at 23:20 / Tuesday 14th April at 04:25

Episode 2 Tuesday 14th April at 21:55 / Monday 20th April at 23:40 / Tuesday 21st April at 03:05

Episode 3 Tuesday 21st April at 23:40 / Wednesday 22nd April at 03:05

Episode 4 Monday 27th April at 23:40 / Tuesday 27th April at 03:05

We are delighted to hear that you enjoy watching BBC Entertainment, in particular the dramas, and you will be pleased to know that we will be showing a new series of Silent Witness next month.

Best wishes,

BBC Entertainment