Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. All the feedback we receive about BBC Worldwide Channels is read and logged. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if your question or feedback is addressed by an answer already on the site or in our FAQs you will not receive an individual response from us and your comments may not be posted.

Recent Feedback

Judith

What has happened to the lighting on Eastenders. From Monday 13th April it looks like they have cut back on light bulbs, the picture is so dark compared to your other programmes.

BBC

Dear Judith,

Thank you for your message to BBC Entertainment Europe.

We don't produce EastEnders, so we are unable to comment on the set or the production of this programme, but we note your comments.

Best wishes,

BBC Entertainment

Jeran

It would be amazing if you could Show the Indian TV Serial "Kaisi yeh yaariaan"

Tanja

Wanted to ask if it would be possible that you could show an Indian Serial in English Version. The Name of the Indian Show is "Kaisi yeh yaariaan". Right now it is being shown in India.

Best regards

BBC

Dear Tanja,

Thank you for your message to BBC Entertainment Europe.

We don't have any plans to show an English version of the programme you mention, but we note your suggestion. In the meantime, you may be interested in the April highlights for BBC Entertainment, which are noted on our homepage.

Best wishes,

BBC Entertainment

BBC

Dear Viewers,

Doctors & EastEnders

From Monday 20th April, both EastEnders and Doctors will be moving to a new time. Doctors will premiere at 20:00 CEST, and EastEnders at 20:30.

To coincide with this, EastEnders will be premiering five times a week (Monday to Friday) in order for our viewers to catch up with events in Albert Square. When the extra episodes conclude on Friday 29th May, viewers of BBC Entertainment will be only three weeks behind BBC One transmission.

Best wishes,

BBC Entertainment

Addy

Dear Sir/Madam, I am a Britsh Expat who lives in Turkey/Antalya,i love watching BBC Entertainment and BBC News but last two days we can't get any signals,when i called the Cable TV company (Teledunya) to ask about the problem,they told me that BBC doesnt pay to cable company anymore,wich is hard to believe !! Could you please tell me to truth.Thank you so much.

BBC

Dear Addy,

Thank you for your message to BBC Entertainment Europe.

BBC Entertainment and BBC World News are still available with Teledunya in Turkey, but the channels have been moved from their analogue service and are only available via their digital package. We would recommend that you contact Teledunya for further information if you are unable to access the channels with your current subscription.

Thank you for taking the time to check this with us.

Best wishes,

BBC Entertainment

BBC

Dear Viewers,

EastEnders Subtitles on Tuesday 14th & Wednesday 15th April

Unfortunately, subtitles will be unavailable with premiere episodes of EastEnders on Tuesday & Wednesday evening this week. Subtitles will be available for these episodes during the weekend omnibus of the programme, and we apologise for any inconvenience caused to viewers preferring to watch during the week.

Best wishes,

BBC Entertainment

steve

What happened to the Alan Partridge shows? When can they be seen again?

BBC

Dear Steve,

Thank you for your message to BBC Entertainment Europe.

You will be pleased to know that there will be another chance to see Alan Partridge's Mid-Morning Matters on BBC Entertainment in June. Although we don't have any further Steve Coogan series featuring Alan Partridge coming up in the near future, we will share your interest in this character with our programming team.

Best wishes,

BBC Entertainment

Viktoria

Hi, I wonder what happened to the series 'Scott and Bailey'. I was looking forward to tonight's episode, and there's a new show instead. I can't find it in your schedule. You did the same with Holby City a few years ago, you have these great series and you just stop airing them in the middle of the season. Why??? It's really annoying, especially as we pay a lot of money for this channel and most of the time all we get is "Weakest Link"...

BBC

Dear Viktoria,

Thank you for your message to BBC Entertainment Europe.

Series 2 of Scott & Bailey, which recently concluded on BBC Entertainment, comprised of eight episodes. The final of these eight episodes was shown on Monday 6th April. We don't have any plans for series 3 of the programme as yet, but we note your interest in continuing to watch Scott & Bailey on BBC Entertainment in future.

Best wishes,

BBC Entertainment

S

Hi! I am abroad and the only uk show I see is eastenders. Having watched it all til mid December I went on a long trip and found the recording had failed so I never got to find out who killed Lucy!!! Is there anyway I can watch an old episode somewhere?????

Thanks!

BBC

Dear S,

Thank you for your message to BBC Entertainment Europe.

Apart from omnibus episodes of EastEnders on Saturdays, we don't offer any further opportunities to watch the programme retrospectively. You may find the official EastEnders page via the BBC website useful, but please be aware that viewers in the UK are currently around five weeks ahead of BBC Entertainment, so there may be spoilers on the site.

Best wishes,

BBC Entertainment

Irene

I sent you a Feedback recently and I am still waiting for an answer. My question was when will you be showing the new series of Silent Witness? I have also seen episodes of Father Brown, when will this be shown on BBC Entertainment? It is nice to see programmes in the original language rather than dubbed on foreign chanels. This time I am going to mark that I sent the message on my calendar so that I can have an idea how Long I have to wait for a reply.

BBC

Dear Irene,

Thank you for your message to BBC Entertainment Europe.

You will be pleased to know that we plan to premiere series 14 of Silent Witness on BBC Entertainment in May. We don't have any plans to show Father Brown on the channel, but we will share your interest in seeing this programme with our scheduling team.

With reference to your message dated 6th April, we aim to respond to viewer enquiries within 10 working days, and we are currently looking into the issue you raise regarding the scheduling of Jam & Jerusalem. We will respond to this message within 10 working days of receipt of your message.

Best wishes,

BBC Entertainment