Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. All the feedback we receive about BBC Worldwide Channels is read and logged. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if your question or feedback is addressed by an answer already on the site or in our FAQs you will not receive an individual response from us and your comments may not be posted.

Recent Feedback

leslie,

can you please tell me when my renewal is due, how much and where to send it to

BBC

Dear Leslie,

Thank you for your message to BBC Entertainment Europe.

For information about DTH subscriptions, including renewals, please check our Get The Channel page.

Best wishes,

BBC Entertainment

Kathryn

My comment is about what is missing on the BBC. I have recently discovered a wonderful low budget arts programme made in Australia - Put Some Colour In Your Life - the founder and presenter is artist Graeme Stevenson. I watch it online and just wish we had something similar in our country. It is really inspiring. There is nothing remotely like this on the BBC, why not?

BBC

Dear Kathryn,

Thank you for your message to BBC Entertainment Europe.

We don't have any plans to show the programme you mention on BBC Entertainment in the near future, but we appreciate your suggestion, which will be shared with our scheduling team.

Best wishes,

BBC Entertainment

Sabine

I am a german pupil (17 years old) and have to write a homework skilled labour about "English christmas tradition-relics of the past or business" - could you please send me some actual investigation/publishing/information as additional material !?!

BBC

Dear Sabine,

Thank you for your message to BBC Entertainment Europe.

As your message does not relate to BBC Worldwide Channels, we unfortunately unable to assist with your enquiry. However, you may find some useful information in Germany via www.bbc.com or other online resources.

Best wishes,

BBC Entertainment

Nachtigall

Dear Sirs, IMPORTANT !!! Idea for a story, Czech Republic -

BBC

Please see our FAQs: How can I submit a programme/TV format to BBC Worldwide?

susan

I am really enjoying the second series of Call the Midwife but I just wonder why you couldn,t have started showing this around the Christmas holiday period. Since the first two episodes have centred around Christmas it would have have brought a little more of the Christmas spirit to a channel which is, sometimes very lacking in the ackowledgement of Christmas. Perhaps the programme planners can take this into consideration when planning next years Christmas schedule. I also am not particularly enjoying watching Christmas Eastenders this week, couldn,t you at least show it a bit closer to Christmas, my tree was down two weeks ago!

BBC

Dear Susan,

Thank you for your message to BBC Entertainment Europe.

We appreciate your feedback about our scheduling of Call The Midwife series 2 on BBC Entertainment currently, and your comments will be shared with our programming team. We are pleased to hear that you are enjoying this series.

We plan to schedule additional episodes of the programme on BBC Entertainment in the coming months so that our viewers can catch up with events in Albert Square and we can retain the three week difference between BBC Entertainment and BBC One.

Best wishes,

BBC Entertainment

Gokhan

Was ending Being Erica :)

BBC

Dear Gokhan,

Thank you for your message to BBC Entertainment Europe.

Series 1 of Being Erica came to an end on BBC Entertainment on Tuesday 20th January, but you may be pleased to know that series 3 will be shown again in March.

Best wishes,

BBC Entertainment

Tim

Will you be relaying editions of "Pointless" soon, starting from the first one, on BBC Entertainment? It would be a wonderful replacement for "The Weakest Link". Failing that, will you be making DVDs of episodes of "Pointless". The world deserves such a brilliant game. Tim in Cyprus

Kay

Dear BBC entertainment,

First, I would like to wish all of the BBC team a Happy New Year! Second, I have noticed that many people have already commented on this subject, as I myself have in the past, but it seems to be a recurring issue. In regards to EastEnders, you've already explained in the past that you were trying to keep a three week difference between BBC One and BBC Entertainment. I'm just wondering why it's no longer possible to just show the special hour-long episodes in their entirety. If you keep splitting the hour-long show into two half hour shows, not only does the three week difference very quickly become four, if not five weeks, (I'll never forget watching those Valentine's Day episodes at Easter, or Halloween at Christmas), but you are also KILLING the dramatic effect of the show itself. I know you say in the coming months you will show more episodes, but with the 30th anniversary coming up, and the HUGE "Who killed Lucy" storyline airing Feb.19th on BBC One, I'm getting the feeling that fans like myself will have to go into total media blackout until Easter, to avoid having the mystery spoiled for us, and that hardly seems fair. I know we aren't seen to be as important as the license fee paying customers in the UK, but we do pay for our subscriptions too! If you could just maintain the "three weeks" by showing the longer episodes as they are, I think we'd all be a lot happier (you'd have less people complaining, less time spent playing catch-up, and we, the fans, could make the effort to stay off the social networks for that maximum three week period when necessary). Please try to reason with "the powers that be", it seems the to be the only solution that makes any sense!

BBC

Dear Kay,

Thank you for your message to BBC Entertainment Europe.

As you mention, we do plan to show extra episodes of EastEnders on BBC Entertainment in the next few months so that we regain the three week difference between BBC Entertainment and BBC One. It's not possible to reduce this any further than three weeks, but we certainly note your comments about how this affects your enjoyment of this programme, and your feedback will be shared with our scheduling team.

Best wishes,

BBC Entertainment

Christine

Please tell me what has happened to Casualty. I hope it will soon be back. So many of your programs are very old repeats and several are repeated day and night so please do not let Casualty go the same way as Holby City

BBC

Dear Christine,

Thank you for your message to BBC Entertainment Europe.

As per our announcement on the Contact page last week and previously, Casualty took a two week break on BBC One over Christmas which means that there was no premiere episode of this drama on BBC Entertainment on Friday 16th (or 9th) January.

Casualty will return to BBC Entertainment as usual on Friday 23rd January.

Best wishes,

BBC Entertainment

MIRIAM

I AM FROM ISRAEL AND I SEE THE FILM "EASTENDRS" FOR A LONG TIME.bUT I HAVE PROBLEM WHEN YOU GIVE THE FILM WITHOUT TRANSLATION.iT HAPPAND MANY TIMES,AND IT CAUSE ME TO BE SAD.pIEAS PUT THE TRANSLATION EVERY TIME