Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if the answer to your question is on our site you will not receive an individual response from us.

Recent Feedback

David

On 15th July bbc entertainment took my annual subscription, still not on was told to contact technical support if not on in 48 hours, that was four days ago! Can't find tech support contact details and no reply to my last email. What an appalling service, so unhelpful

BBC

Dear David,

Thank you for your message to BBC Entertainment Europe.

We have spoken with our technical team and we understand that your viewing problem has now been resolved. In the meantime, if you do need to get in touch about your DTH subscription in future, you can find further details on our Get The Channel page.

Best wishes,

BBC Entertainment

david

While in Holland recently, I saw one episode of the wonderful follow-up to "Twenty Twelve"" called "W1A", again with Hugh Hugh Bonneville, and many of the other actors. I'd love to see the whole series - will it be coming to BBC entertainment? Thanks!

BBC

Dear David,

Thank you for your message to BBC Entertainment Europe.

Whilst we don't have plans to show W1A on BBC Entertainment, we will share your interest in seeing this with our programming team. In the coming months, we will be premiering Big School, a brand new comedy starring David Walliams and Catherine Tate, in the coming months which you may enjoy.

Best wishes,

BBC Entertainment

Susan

I agree absolutely with Barbara Saturday 19th July.

Jon

Very many thanks for your reply to my message of 19 July concerning Silent Witness.

I was very pleased to hear that Series 11 will continue after the August break. My faith in your programme planning is fully restored :-) — and thanks again for your useful and efficient reply.

I discovered Silent Witness through your showing of Series 12, 13, and now 11, and.I'm sure I'm not alone in hoping that you will also show some of the earlier (and later) series in the future.

BBC

Dear Jon,

Thank you for your message to BBC Entertainment Europe.

We are glad to hear that our reply was useful, and we are pleased to hear that you enjoy this programme so much after recently discovering it on BBC Entertainment. We do hope to continue showing Silent Witness on the channel and, although we don't have any current plans to show earlier series, we will certainly share your interest with our scheduling team.

In the meantime, if you haven't watched Spooks previously you may enjoy the brand new series which premiered this week. If you missed episode 1, there will be another chance to see this on Sunday evening at 21:45 CEST. The series premieres on Mondays at 21:00 CEST.

Best wishes,

BBC Entertainment

Kay

Is there an app for iPad bbc entertainment france?

BBC

Dear Kay,

Thank you for your message to BBC Entertainment Europe.

We don’t have an app for BBC Entertainment but if you are not already aware, the global BBC iPlayer is available in France as an app and for more details please visit - http://iplayer.bbcworldwide.com/faqs/?utm_content=nav#56839. If you are not already a subscriber and you would like to know how to receive BBC Entertainment please check our Get the Channel page - http://europe.bbcentertainment.com/get-the-channel/.

Best wishes,

BBC Entertainment

Ton

I have just seen your beautifull program of KITAVA with Beckey. Please tell me how it end's because I think it will never end. The people from Kitava will never be happy in our world. We, my wife and I, live in a deep depression. Two kids of 17 years old in a capitalistic world. My wife handicapated (poliomilitis) and I without work for 10 years. How to survive, is the dayley question. Respect is gone and there is no future in sight. Almost the same like Beckey said. This report was so psychiatric right, made by Helen Cooper, that without this report there would be an emptyness in our life.

kind regards

BBC

Dear Ton,

Thank you for your message to BBC Entertainment Europe.

We appreciate you sharing your feedback about this recent episode of Tribal Wives with us. The concluding episode of this series will be shown on BBC Entertainment on Tuesday 22nd July at 19:10 CEST. For more specific scheduling information, please click here

Best wishes,

BBC Entertainment

Jon

As far as I can see from your website, you intend to show only Episodes 1 & 2 of Silent Witness Series 11 (21 & 28 July), and then drop it in favour of re-showing Ab Fab (yet again).

While such 'de-programming' of series in mid-season is common practice for some of our local French channels (causing uproar amongst viewers, and subsequent loss of channel loyalty), it's not something I usually associate with the BBC.

Do you intend to show the rest of Series 11 at a later date (hopefully not too much later)?

As a loyal fan of BBC Entertainment, I've always been impressed by your dependability — I'm hoping that will continue in the future.

Thanks in advance for your attention.

Jon

BBC

Dear Jon,

Thank you for your message to BBC Entertainment Europe.

As you mention, we have series 11 of Silent Witness scheduled on BBC Entertainment again this month, with episodes 1 and 2 planned for Monday 21st & Monday 28th July. The series takes a break for August, but will return with episode 3 on Monday 1st September, continuing on Monday evenings until 20th October.

Best wishes,

BBC Entertainment

Barbara

to:

Sandy

Wednesday 9 July 2014

Barbara @ Wednesday 2 July 2014

If you think Hunderby is a load of rubbish, just wait until you've watched 'A Young Doctors Notes'! I don't think I have ever seen such a load of old **** - and that's saying something.

You made me laugh Sandy - Yes, this programme is pretty dumb too. There are so many good series that BBC ENT. could show but they dont.

BBC

Dear Barbara,

Thank you for your message to BBC Entertainment Europe.

We note your feedback about A Young Doctor's Notebook and Hunderby, and we're sorry that neither yourself or Sandy enjoyed these programmes. As you probably know, we don't receive automatic access to BBC content, rather we must bid against other broadcasters for the rights to the programmes we show. However, we welcome feedback and if there are specific programmes you would like to request, please feel free to tell us.

Best wishes,

BBC Entertainment

Debbie

Since you have arbitrarily closed the Channel Reviewers site, I'm telling you here. First why are so many shows repeats of repeats? When will we get some new, never-before-seen programmes? One more thing, who translates your shows for the Hebrew subtitles? I'm asking because my husband and I usually end up in hysterics, not over the show but over the howlers in the subtitles (such as mistaking "glasses" for "spectacles" or vice versa. Really! Seems the translator are unfamiliar with idiomatic English. May I offer my services?

BBC

Dear Debbie,

Thank you for your message to BBC Entertainment Europe.

We welcome your comments to the Contact page now that Channel Reviewer has closed. As you may be aware, repeats are an important feature of our schedules so that our viewers can see the wide variety of programming that we offer at a time that suits them. Many of our viewers enjoy seeing their favourite programmes more than once, and we often welcome new viewers who may have missed some of our shows the first time around. Nevertheless, we constantly invest in new content and regularly introduce premiere programmes to our schedules. Currently we're showing brand new series of Ashes to Ashes and Spooks, as well as Little Dorrit, Starlings, and Sinbad. In the coming weeks we will be featuring brand new programmes such as Last Tango In Halifax, from the award-winning Sally Wainwright, and Big School, starring David Walliams and Catherine Tate.

If you have specific examples of the Hebrew subtitles which you feel are incorrect, we would be happy to investigate these if you could please let us have details of the translation issue, the programme title, together with the date and approximate time at which you saw it.

Best wishes,

BBC Entertainment

Caroline

Good morning, your website clearly states that bbc iplayer us niw available in France where I live. I downloaded the apo but then get a message to tell me that it us NOT available, very confusing......can you please explain why not?

I live in Provence where MANY English reside.

Kind regards

BBC

Dear Caroline,

Thank you for your message to BBC Entertainment Europe.

We note that you have already tried to subscribe to the global BBC iPlayer and, as mentioned on our website, the global BBC iPlayer is available in France. We can't help you with feedback regarding the global BBC iPlayer, however we can advise you of the following from their FAQs:

The BBC iPlayer iPad app uses geo-blocking software to detect where you are located when it connects to the internet. Occasionally you may be accessing from one of the countries where the app is not available, but the software mistakenly detects your location and so blocks your access. This could be due to the way your Internet Service Provider (ISP) has set up your account, so we suggest you contact them and explain the problem.

For more assistance, and to read the global BBC iPlayer FAQs in full, please visit http://iplayer.bbcworldwide.com/faqs/?utm_content=nav#56839.

Best wishes,

BBC Entertainment