BBC
Dear John,
Thank you for your message to BBC Entertainment Europe.
We are sorry that you that you feel there are too many repeats on the channel, and that we are not listening to your opinions. As you may be aware on 1st May BBC Entertainment Europe converted to widescreen format (16:9), although programmes originally filmed in 4:3 format will remain in that aspect. For more advice on how to adjust your settings please refer to our FAQ, and if the problem persists, do not hesitate to contact us with the details of erroneous transmissions. We can assure you that all the comments that we receive are shared with the entire BBC Worldwide Channels team, and that viewers' feedback is really important to us when making plans for the channel and we are always grateful for our viewers' opinions. Although repeats do form a part of our schedules, as they accommodate the viewers who come to our channels at different times and may have missed the programmes the first time around, or enjoy seeing their favourites more than once, we regularly introduce new titles and series to ensure our viewers enjoy fresh programming. Next month we will be premiering crime series such as Ashes To Ashes and a new series of Spooks, comedies like Threesome and Saxondale, as well as documentaries including Our Queen, The Real Anne Lister, and A Totally Different Me. We hope you will continue to watch our channel and enjoy our new programming.
Best wishes,
BBC Entertainment