There is a problem with the translation of your channel in Israel. The traslation comes few seconds before the actual talking and it's very disturbing. The cable company claims it is under your respobsibility.Thank you.
Thank you for your message to BBC Entertainment Europe.
As noted here on our Contact page, we have been experiencing some problems with subtitle synchronicity on BBC Entertainment recently, but we believe that these issues are now fixed. If you could let us know via which operator you are receiving BBC Entertainment, and confirm if the problems you mention are occuring today (31st July) rather than previously, we can investigate this for you.