Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. All the feedback we receive about BBC Worldwide Channels is read and logged. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if your question or feedback is addressed by an answer already on the site or in our FAQs you will not receive an individual response from us and your comments may not be posted.

Recent Feedback

Gokhan

Is starting Pride and Prejudice?

BBC

Dear Gokhan,

Thank you for your message to BBC Entertainment Europe.

Pride and Prejudice is scheduled to be shown on BBC Entertainment from Friday 24th March at 21:00. For further information please check the TV schedule here

Best wishes,

BBC Entertainment

Gary

One of your funnier shows is Ideal. The problem, it's on so late at night & dare I say it, not repeated. Surely it could be repeated at an earlier time slot ?

BBC

Dear Gary,

Thank you for your message to BBC Entertainment Europe.

We are pleased to hear that you enjoy Ideal, and we thank you for taking the time to tell us that you like this programme. We are currently showing series 4 of the series and, although we don't have any plans to show this in an earlier slot, we will share your request with our scheduling team. It may interest you to know that we will be showing series 5 again next month, and this will be followed by series 6 and 7.

Best wishes,

BBC Entertainment

Barbara

What a great & down to earth drama series "FRANKIE" was. Shame there will be no Series 2.....Also "SCOTT & BAILEY", is brilliant.....as well as "CALL THE MIDWIFE" Series 2. (When can we expect to see Series 3 & 4???). Apart from "PRIDE & PREJUDICE" coming up, are there any more new drama series scheduled??

BBC

Dear Barbara,

Thank you for your message to BBC Entertainment Europe.

We are delighted to hear how much you have enjoyed some of our programmes recently, and we thank you for taking the time to share this with us. As you mention, Pride & Prejudice premieres on BBC Entertainment next month, and in April we will be showing Blackout, a 3-part drama starring Christopher Eccleston, which you may enjoy.

We hope to show further series of Call The Midwife in future, but we don't have these planned for BBC Entertainment as yet.

Best wishes,

BBC Entertainment

denise

Dear bbc I used to watch bbc prime in Italy on hot bird. Please can you give me info and the cost of a smart card.

Regards Denise

BBC

Dear Denise,

Thank you for your message to BBC Entertainment Europe.

BBC Entertainment is available in Italy via a Direct-To-Home subscription with us. For more details about subscribing to the channel in the region, please check our Get The Channel page. The annual subscription charge for Italy is £138.

Best wishes,

BBC Entertainment

nancy

Hello,

I'm watching Eastenders every weekday, just to tell you that there are sometimes problems with the subtitles, sometimes there aren't any, sometimes they are in the middle of the screen.

Kind regards Nancy

roger

I wrote some time ago asking when, perchance, we..who incidentally pay for this "Service" might be able to see , Downton Abbey, hopefully before I die. I must also comment on the recent episodes of Dads Army None of which were as advertised, seemingly Chosen at random from a drawer full of ancient CD's! you really must buck up and begin to Showcase the best of BBC, for the stuff that you are showing at the moment and your schedules smack of lacksadaisical People earning their Money drinking coffee. Push Comes to shove it's hardly the BBC I wish to see. Get yor act together and present to the world what the beeb really can do. personallIy I am ashamed by the repeated rubbish that you actually seem to be
proud of

BBC

Dear Roger,

Thank you for your message to BBC Entertainment Europe.

We don’t have any plans to show Downton Abbey on BBC Entertainment Europe, but we note your request, which will be shared with our programming team. If you like period drama, you might like enjoy Pride & Prejudice, which will be shown on BBC Entertainment on Tuesday nights from 24th March.

We note that you are not enjoying the channel at the moment and we appreciate you taking the time to share your feedback with us. Repeats form an important part of our schedules for those viewers who either missed episodes the first time around or enjoy the opportunity to see their favourite programmes more than once. In addition, we regularly welcome viewers who are brand new to the channel and would like to see some of the classic British programming that we have to offer. However, comments from viewers are very important to us, and your feedback will be shared with the decision makers within our organisation for their consideration when making plans for the channel in future.

Turning to your comments about Dad’s Army, if you could be more specific about the dates and times at which these episodes were scheduled, we can investigate this for you in more detail. It may be that there is a problem with the synopsis information for this series, and we are keen to correct this for future broadcasts if there has been an error.

Best wishes,

BBC Entertainment

John

Can you please fix the subtitle on 17th February 2015 thank you.

BBC

Dear John,

Thank you for your message to BBC Entertainment Europe.

If you could let us know to which subtitles you refer, and the specific problem with this service (absence, inaccuracy, intermittency), we can investigate this for you.

Best wishes,

BBC Entertainment

Martin

Can you tell me how I can subscribe to global iplayer? I currently live in France

BBC

Dear Martin,

Thank you for your message to BBC Entertainment Europe.

The global BBC iPlayer is available in France, and for more information you may like to visit http://iplayer.bbcworldwide.com.

Best wishes,

BBC Entertainment

Marianne

Hello BBC Living in France, do I have to have an account, like the one I have now with Free.fr, or can I get BBC Entertainmant directly from you? My husband want to change, but I just cannot live without you - lol Love from a devoted fan - Marianne (danish by birth)

BBC

Dear Marianne,

Thank you for your message to BBC Entertainment Europe.

It is possible to subscribe to BBC Entertainment directly with us in France. For more information, please check our Get The Channel page.

Best wishes,

BBC Entertainment

Rae

RE the programme Case Sensitive I have just read that this is a two part mini series is this correct?? If so why in the TV Schedule this is not mentioned as part 1 or 2 of a miniseries???? It would be helpful to your customers as mini series are usually the only thing watching on your channel as over the years it is getting really bad with repeats

BBC

Dear Rae,

Thank you for your message to BBC Entertainment Europe.

We are currently showing Case Sensitive: The Other Half Lives on BBC Entertainment. As you mention, when this programme was originally shown in the UK, it was broadcast in two parts. However, on BBC Entertainment we are showing both parts combined in a special 'movie length' version of 90 minutes. You can next see this on Thursday 23rd February.

Best wishes,

BBC Entertainment